Booko24
Flexible 24/7 hotel booking with true hourly stays.
Client
Cybexel Technologies Private Limited
Service Provided
UX Research, Information Architecture, UI Design
The Goal:
Create a flexible hotel‑booking experience with 24/7 availability and true hourly stays so travelers can book exactly when and for how long they need. Make booking and check‑in seamless with real‑time availability, mobile check‑in, and secure payments to reduce friction and wait times.
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The Challenge:
Traditional stays have rigid check‑in/out windows, scarce day‑use/hourly options, and inconvenient change flows, forcing travelers to overpay or wait around. Last‑minute adjustments and contacting properties are time‑consuming, leading to dropped bookings and poor satisfaction.
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The Result
Designed a mobile‑first flow with instant room availability, hourly duration selection, and smartphone check‑in to skip the front desk. Added secure payment rails and 24/7 support to build confidence and reduce drop‑offs, plus AI‑assisted search for faster, more relevant results. Outcome focus: less waiting and waste for users, better occupancy utilization for hotels, and a modern hourly/day‑use model suited to business travelers, day trippers, and locals.
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